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Privacy Policy

Privacy Policy: Last updated: 01 February 2026

  At Barn Owl Pods, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and   protect your data when you visit our website or make a booking with us.

1. Who we are

  Business name: Barn Owl Pods

  Location: Speyside, Scotland

  Email: barnowlpods@gmail.com

  Website: www.barnowlpods.com

  For the purposes of UK data protection law, Barn Owl Pods is the data controller.

2. What personal data we collect

  We may collect the following information:

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Booking details (dates of stay, number of guests, special requests)

  • Payment information (processed securely by third-party providers – we do not store card details)

  • Any information you provide when contacting us

  • Technical data such as IP address, browser type, and usage data via cookies

 

3. How we collect your data

 

  We collect data when you:

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  • Make a booking or enquiry through our website

  • Contact us by email, phone, or social media

  • Subscribe to updates or offers (if applicable)

  • Browse our website (via cookies and analytics tools)

 

4. How we use your data

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  We use your personal information to:

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  • Manage and confirm bookings

  • Communicate with you before, during, and after your stay

  • Respond to enquiries and special requests

  • Send essential booking-related information

  • Improve our website, services, and guest experience

  • Comply with legal and accounting obligations

  • We only process your data where we have a lawful basis to do so, such as fulfilling a contract or with your consent.

 

5. Marketing communications

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  If you choose to opt in, we may occasionally send you emails about availability, special offers, or news from Barn Owl Pods.

 

  You can unsubscribe at any time by using the link in our emails or by contacting us directly.

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6. Sharing your information

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  We do not sell, trade, or rent your personal data.

 

  We may share your data with trusted third parties only where necessary, such as:

  • Online booking and reservation systems

  • Payment processors

  • Website hosting and analytics providers

  • All third parties are required to process your data securely and in accordance with data protection legislation.

 

7. Cookies

 

  Our website uses cookies to help it function properly and to understand how visitors use the site.

 

  Cookies allow us to improve performance and enhance your browsing experience.

 

  You can manage or disable cookies through your browser settings at any time.

 

8. Data security and retention

 

  We take appropriate technical and organisational measures to safeguard your personal data against loss, misuse, or unauthorised access.

 

  We only retain personal data for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

 

9. Your rights

 

  Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data, where applicable

  • Object to or restrict how we process your data

  • Withdraw consent at any time

  To exercise your rights, please contact us using the details below.

 

10. Changes to this policy

 

  We may update this Privacy Policy from time to time.

 

  Any changes will be posted on this page, and the “last updated” date will be revised accordingly.

 

11. Contact us

 

  If you have any questions about this Privacy Policy or how your data is handled, please contact: barnowlpods@gmail.com

  

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